Greetings to the Incaspin Casino Rewards Program, developed solely for our active members in Spain https://incaspins.es/legal-and-affiliates. This set of terms outlines everything you need to know about how the program works, from gaining points on your top games to unlocking exclusive rewards and benefits. By joining our loyalty program, you agree to these rules, so we encourage you to read them carefully. Our goal is to offer a transparent, fair, and engaging experience that compensates your play and commitment over time. If you have any questions after reviewing the following sections, please reach out to our support team—we are always here to help.
Loyalty Expiry and Confiscation Rules
Unused loyalty points will lose validity if your account remains entirely idle for a span of one hundred and eighty consecutive days. Inactivity is described as absence of real-money wagers, absence of deposits, and absence of logins during that period. Once points are lost, they are permanently deleted and may not be recovered, including if you subsequently resume play. To maintain your balance valid, just log in to your account or submit a qualifying bet at least once every six months. We send system-generated email reminders to Spain members before any points become void, giving you a fair opportunity to use them. This expiry policy ensures the program remains long-lasting for all participants and avoids dormant balances from building up indefinitely.
In addition to inactivity-based expiry, we reserve the right to confiscate all or part of a member’s loyalty points in cases of proven fraud, collusion, chargeback abuse, or any serious breach of our general terms and conditions. If an account is closed by the member, any leftover points are confiscated immediately and may not be relocated to another player or exchanged to cash. In the same way, accounts closed due to self-exclusion or regulatory obligations will surrender all accumulated points. For sectional forfeitures following a minor terms violation, only points accumulated during the pertinent period of misconduct are removed, and we will notify you in writing of the exact adjustment made.
Alterations and Termination and Termination
We regularly assess the loyalty program to ensure it remains fair, engaging, and compliant with Spanish and European regulatory standards. As such, we maintain the right to modify these terms, alter earning rates, reorganise tiers, or alter the available rewards at any time. Whenever a material change is planned, we will alert all active Spain members via the email address registered on their account at least thirty days before the change takes effect. Minor adjustments that do not negatively affect your existing point balance or tier status may be implemented without prior individual notice, but they will always be displayed in the updated terms published on our website. Your continued participation after the modification date signifies acceptance of the new rules.
In the unlikely event that the loyalty program is discontinued entirely, we will communicate the effective closure date to all members with at least sixty days’ notice. During the notice period, you will maintain full access to your points balance and reward store, and we will encourage everyone to redeem any points before the final day. Points that remain unused after the program ends will expire and will not be compensated with cash or any other form of credit. We assure that no negative retroactive changes will be made to points already earned, meaning that your loyalty balance at the time of announcement will remain fully available for redemption until the deadline. Our priority is ensuring fair treatment at every stage.
Common Questions
What is the process for joining the Incaspin Casino loyalty program as a Spain member?
You don’t have to sign up separately. Each registered player who completes the full validation process and makes a primary real-money deposit is instantly enrolled. There is no charge for entry or sign-up form, so you begin earning loyalty points from your first qualifying bet. Simply play eligible games, and your advancement will be tracked in your account dashboard.
Is it possible to combine points from multiple accounts or pass them to a friend?
No. The loyalty program is solely limited to one account per person, and points are not transferable under any circumstances. Pooling points across different accounts, even if they belong to the same household, is not allowed and may lead to losing your points. If you by mistake created a duplicate account, contact support to resolve the matter before attempting any withdrawal.
What occurs to my loyalty points if I don’t play for a extended time?
If your account shows no real-money activity, no deposits made, and zero logins for 180 consecutive days, all unused loyalty points will expire. We dispatch advance email alerts to Spanish members before the deadline, so you have time to avoid forfeiting your points. A single sign-in or a small qualifying bet is adequate to reset the inactivity timer and keep your points.
Are tier-based benefits like faster withdrawals apply immediately after upgrading?
Correct. Once you accumulate enough points to reach a higher tier, your benefits are activated automatically and can be used right away. For example, if you reach Gold status, faster withdrawal processing times apply for all pending and future cashout requests. There is no waiting period, and your upgraded status appears instantly in the loyalty dashboard.
Are there any restrictions on which games count towards earning points?
Most real-money casino games add to point accumulation, but contribution rates differ. Slots typically garner points at the full rate, while table games, video poker, and live dealer games may accumulate at a lower percentage. Wagers made with bonus funds or free spins do not qualify from earning loyalty points. You can always see the exact contribution rate for a specific game in its information section.
How can I see my current loyalty point balance and tier progress?
Your up-to-date point balance, tier status, and the number of points needed to reach the next level are displayed in the loyalty section of your account dashboard. This area also lists any active benefits and links to the reward store. We suggest checking your progress regularly, especially before the half-year tier reassessment, so you can arrange your redemptions and preserve your status.
Exchanging Loyalty Points
Once you have collected a minimum number of loyalty points, you can convert them for a variety of rewards offered in the loyalty store. The most common redemption options comprise bonus cash with fixed wagering requirements, free spins on selected slot titles, and sometimes special merchandise or tournament tickets. Each reward type lists the number of points required and the associated terms, so you can make an knowledgeable choice before finalizing the exchange. Redemptions are processed in real time, and the bonus value, if applicable, is credited to your bonus wallet immediately. Please note that bonus cash is subject to wagering conditions before it can be withdrawn, while free spins winnings are typically credited as bonus funds.
Redemption requests cannot be reversed once submitted, and points spent are permanently deducted from your loyalty balance. We do not permit the combination of multiple vouchers or redemptions to bypass minimum point thresholds, and each reward may only be claimed once per promotional period except where noted. There is no cap to how many times you can redeem points overall, but daily or weekly caps may be applied to prevent system abuse. If a technical error leads to a reward being issued without sufficient point deduction, we reserve the right to correct the balance and cancel the associated bonus funds. Always review the specific reward details before confirming.
Level Perks and Special Advantages
Each membership tier provides a range of exclusive benefits designed to enhance your gaming experience and acknowledge your loyalty in practical ways. Bronze members receive access to weekly prize draws, while Silver and Gold tiers offer progressively faster withdrawal processing times and increased monthly deposit limits. Platinum members receive a dedicated account manager who can help with personalised offers and priority support, plus a guaranteed birthday bonus that is added automatically during the birthday month. At the Diamond level, we add bespoke event invitations, higher cashback percentages on net losses, and custom withdrawal limits arranged individually. All tier-specific perks are open to periodic review, and we may introduce seasonal surprises that are unlocked only for top-tier members, making sure that the program remains fresh and competitive.
Account Security and Programme Compliance
Keeping your loyalty account safe is a collective responsibility. You must not share your login details or let another person to use your account to earn points, as this constitutes a serious breach of the loyalty terms. We regularly monitor account activity for suspicious patterns, such as fast point accumulation from identical betting strategies across multiple accounts or the use of virtual private networks to mask location. Any attempt to create duplicate accounts will lead to the immediate closure of all related profiles and the loss of all accrued points. Spain-based members should also be aware that your loyalty profile data is handled solely for administering the program and is never sold to third parties. If you suspect unauthorised access, contact support without delay.
Eligibility and Mandatory Registration
All registered Incaspin Casino players who have completely verified their account and live in Spain are immediately enrolled in the loyalty program as soon as they make their first real-money deposit and put a eligible wager. There is no separate application process or opt-in required, which indicates you commence earning points from your very first bet. To remain qualified, you must maintain a sole active account and make sure that your personal and payment details remain up to date. The program is open exclusively to persons who are at least eighteen years of age, as stated by Spanish gambling rules, and any violation of the age requirement will lead in immediate removal from the program.
Employees of Incaspin Casino, its affiliates, and any third-party service providers personally involved in the program’s operation are not authorized to take part. We also maintain the right to exclude any participant who has formerly self-excluded or whose account has been briefly paused due to responsible gaming measures. Registration is individual and not transferable, and we firmly forbid the use of automated scripts or robots to generate synthetic game actions. If we identify any form of manipulation, the account will be subject to disqualification, and all earned points will be cancelled without prior notice. By continuing active, you revalidate your eligibility perpetually.
Status Ranks and Advancement
The loyalty program includes multiple status tiers, beginning from Bronze and progressing up through Silver, Gold, Platinum, and Diamond. Your progression through these tiers is based on the total number of loyalty points you accumulate over a rolling evaluation period that starts from your enrolment date and restarts at the end of each calendar half-year. As soon as you achieve the required point threshold for the next level, your account is upgraded automatically, and you will immediately start enjoying the enhanced benefits associated with that tier. Spain members can check their current standing and see exactly how many points are needed to reach the next level directly inside the loyalty dashboard.
Tier status is reviewed at the end of each evaluation window, and if you have not earned enough points to preserve your current level, a soft downgrade will be implemented. For example, a Platinum member who no longer meets the Platinum point requirement will be transferred to Gold rather than dropping all the way back to the initial tier. This buffer is designed to https://elpais.com/sorteos/2026-07-13/la-primitiva-sorteo-del-lunes-13-de-julio.html reward consistent play and give you a fair chance to recover your status during the next cycle. Points accumulated during a higher-tier period do not become invalid when a downgrade occurs, and any tier-based perks that were already granted, such as birthday bonuses, remain valid for the remainder of their validity window.
Accumulating Loyalty Points
Loyalty points at Incaspin Casino are earned every time you submit a real-money wager on eligible casino games. The speed at which points accumulate varies by the game category, with slots generally contributing at the highest portion and table games, video poker, and live dealer games contributing at a reduced rate that is clearly displayed in the game rules. We do not grant points for wagers made using bonus funds, free spins, or any other promotional balances unless explicitly stated otherwise. Points are calculated based on the settled wager amount, and they are credited to your loyalty balance as soon as the game round is completed and confirmed by our system.
To prevent bonus abuse and ensure fairness, we enforce a minimum qualifying wager per round to trigger point accrual; bets below this threshold will not earn points even if the outcome is good. The conversion ratio between euros wagered and loyalty points may differ periodically, and the current rate is always visible within your account dashboard. Points have no cash value outside the loyalty ecosystem and cannot be acquired, sold, or exchanged for real currency. If a game round is cancelled or funds are returned to your balance for technical reasons, the corresponding points will be automatically removed from your total. All awarded points are rounded down to the nearest whole number.
